Delivery
We aim to pack and dispatch your order as quickly as possible
When will my order be processed?
Orders are usually processed and dispatched within 1–2 working days.
For our fastest dispatch, please place your order before 1pm, Monday to Friday. Orders placed after 1pm, or on weekends and Bank Holidays, will usually be processed from the next working day.
During busy periods, especially in the run-up to Christmas, dispatch may take a little longer. If your order is urgent, please email us at hello@paperstarlights.com and we will do our best to help.
UK Delivery
Free UK delivery
We offer free Royal Mail Tracked 48 delivery on UK orders over £50.
Orders over £50 can be upgraded to Royal Mail Tracked 24 for an additional £3.
Royal Mail Tracked 48 (2–3 working days)
£4.95
Royal Mail Tracked 24 (1–2 working days) £7.95
Royal Mail Special Delivery Guaranteed by 1pm (excluding Saturdays)
£15
Royal Mail Tracked 24 aims to deliver the next working day, while Tracked 48 aims to deliver within 2–3 working days. These are delivery aims rather than guarantees.
Special Delivery Guaranteed by 1pm is Royal Mail’s guaranteed next working day service, subject to Royal Mail’s terms and conditions
Delivery cut-off times
For orders placed before 1pm, Monday to Friday, we will do our best to dispatch the same working day where stock is available.
Orders placed after 1pm will usually be dispatched on the next working day.
Orders placed on Saturday, Sunday or a Bank Holiday will usually be processed on the next working day.
Tracking your order
You will receive an order confirmation email after placing your order.
Once your order has been dispatched, you will receive a second email with your tracking information.
How will my order be shipped and what will it cost?
Please allow 1-2 working days for orders to be processed and despatched. Please note that delivery times may take longer during busy periods.
UK Mainland & Northern Ireland
Free Tracked 48 Delivery on orders over £50*
Standard Royal Mail Tracked 48 - 2-3 days- £4.95
Express Royal Mail Tracked 24** - 1-2 days - £7.95
Special Delivery Guaranteed by 1pm (excludes Saturdays) - £15
*Orders over £50 can be upgraded to tracked 24 for just £3 extra.
**Order by 1pm Monday-Friday (excludes weekends and Bank Holidays)
If your order is more urgent, please email us to hello@paperstarlights.com with your request, and we shall endeavour to assist.
Worldwide Shipping
For customers who are based not within the UK, VAT and customs duty are your responsibility when buying goods and are not covered by Paper Starlights.
USA & Canada
Orders under £50 - Royal Mail International Tracked (6-7 business days) - £22
Orders between £50-£79.99 - Royal Mail International Tracked (6-7 business days) - £30
Orders between £80-£300 - Royal Mail International Tracked (6-7 business days) - £40
Orders over £300 - Fedex/DHL International Tracked (6-7 business days) - £80
Europe Zone 1
(France, Denmark, Germany, Monaco, Ireland)
Orders under £50 - Royal Mail International Tracked (3-5 business days) - £12
Orders between £50-£79.99 - Royal Mail International Tracked (3-5 business days) - £18
Orders over £80 - Royal Mail International Tracked (3-5 business days) - £25
Europe Zone 2
(Finland, Malta, Netherlands, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Hungary, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Greece)
Orders under £50 - Royal Mail International Tracked (3-5 business days) - £12
Orders between £50-£79.99 - Royal Mail International Tracked (3-5 business days) - £20
Orders over £80 - Royal Mail International Tracked (3-5 business days) - £30
Europe Zone 3
(Iceland, Norway, Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Moldova, Montenegro, North Macedonia, Russia, San Marino, Serbia, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City)
Orders under £50 - Royal Mail International Tracked (3-5 business days) - £15
Orders between £50-£79.99 - Royal Mail International Tracked (3-5 business days) - £20
Orders over £80 - Royal Mail International Tracked (3-5 business days) - £35
World Zone 1
(Afghanistan, Algeria, Angola, Argentina, Ascension Island, Bahrain, Bangladesh, Benin, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guyana, Hong Kong SAR, India, Indonesia, Iraq, Israel, Japan, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Mongolia, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, Niger, Nigeria, Oman, Pakistan, Palestinian Territories, Paraguay, Peru, Philippines, Qatar, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Helena, Sudan, Suriname, Taiwan, Tanzania, Thailand, Togo, Tristan da Cunha, Tunisia, Uganda, United Arab Emirates, Uruguay, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe)
Orders under £50 - Royal Mail International Tracked (3-5 business days) - £22
Orders between £50-£79.99 - Royal Mail International Tracked (3-5 business days) - £32
Orders between £80-£300 - Royal Mail International Tracked (3-5 business days) - £50
Orders over £300 - DHL/Fedex International Tracked (3-5 business days) - £90
World Zone 2
(Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Kiribati, Laos, New Caledonia, Norfolk Island, Papua New Guinea, Samoa, Singapore, Solomon Islands, Tokelau, Tonga, Tuvalu, Australia, New Zealand, Åland Islands, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Guernsey, Haiti, Honduras, Jersey, Martinique, Mayotte, Montserrat, Nicaragua, Niue, Panama, Pitcairn Islands, Réunion, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Svalbard & Jan Mayen, Timor-Leste, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Vanuatu, Wallis & Futuna, Jamaica, Nauru)
Orders under £50 - Royal Mail International Tracked (3-5 business days) - £20
Orders between £50-£79.99 - Royal Mail International Tracked (3-5 business days) - £30
Orders between £80-£300 - Royal Mail International Tracked (3-5 business days) - £50
Orders over £300 - DHL/Fedex International Tracked (3-5 business days) - £90
When will I know my order is on its way?
We will notify you via email when we receive your order. After despatch, you will receive confirmation and tracking information.
International Delivery
We ship internationally using tracked services. Delivery costs are calculated by destination and order value
Import regulations and duty
If you order goods from our Site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.